Nanjing Shentian Hoisting Machinery Equipment Co., Ltd.

Service Support

Position:

After-sales service


★ After-sales service guarantee

1. During the product warranty period, if the product is damaged or cannot be used normally due to product quality problems, our company is responsible for repairing or replacing it free of charge.
2. Regardless of the reasons for the failure of our company's products in use, after receiving the user's request for service, the response will be responded to within 1 hour, and the staff will be sent to the scene for service (domestic) within 24 hours.
3. Provide technical services free of charge for life. After the warranty period, if the user needs, our company will send personnel to the site in time for service.
4. After the warranty period, provide high-quality spare parts or labor services quickly and for life at the company's cost price.
5. Regular quality visits and timely maintenance and maintenance measures.